Data correction
Something in a public record looks wrong
Flag a measurement, date, source, system attribution, or other discrepancy and include the record that supports your report.
Open correction workflowContact PurityMap
Route your question to the right evidence workflow.
Corrections, utility claims, and supplier questions need different information. Choose the route that best matches what you are trying to resolve.
Direct email delivery is not connected.
The structured routes below show the intended workflows. Preview forms do not transmit or save information unless a page explicitly says otherwise.
Choose a route
What can we help you resolve?
Starting in the right place keeps the relevant utility, source record, and evidence context together.
Utility representative
Claim or update a utility profile
Use the utility workflow to identify your organization and request review of profile information.
Open utility claimFind your supplier
You are not sure which system serves you
Start with an address lookup. A city or ZIP can contain multiple systems, so location alone may not establish service.
Find my waterBefore you send a question
The answer may already be attached to the record.
PurityMap keeps methodology, source links, finding states, and limitations visible so you can inspect how a conclusion was reached.
What to include
Give the request enough context to be reviewed.
The page or record
Include a PurityMap URL, utility name, or PWSID when one is available.
The specific question
Identify the measurement, date, attribution, or explanation you want reviewed.
The supporting source
Link the agency record, utility report, or other primary evidence behind the request.